Hyde Privacy Policy

Data We Gather

Hyde collects and processes various personal information types, including:

How We Utilize Your Data

Hyde's Use of Your Personal Information

• Service Provision and Contract Fulfillment:
  • We handle the processing and management of your car hire bookings and agreements efficiently. This includes verifying your identity to confirm that you fulfill our rental criteria. We also oversee the vehicle collection and return procedures, as well as managing payments, deposits, and any applicable charges.
• Customer Communication for Service Delivery and Support:
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Needs:
  • Assessing website interactions to refine user experience and site performance. Researching to improve our car fleet and service offerings.
• Compliance with Legal Standards:
  • Meeting legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Your personal information may be shared with:

• Third-Party Service Providers: We engage third-party companies to assist with our services, including payment processing, IT support, and vehicle maintenance. These partners are required to safeguard your data.

We do not share your personal information with third parties.

Data Protection

Hyde employs effective technical and organizational strategies to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures encompass encryption, stringent access controls, secure server environments, and ongoing security evaluations. It is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

Hyde retains your personal information only for the duration required to fulfill the purposes for which it was gathered. This includes compliance with legal, accounting, or reporting obligations. The length of retention depends on the specific type of information and the circumstances surrounding its processing.

Your Privacy Rights

Your rights under UK data protection law:

• Accessing Your Information: Obtain a copy of your stored personal information.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Hyde employs cookies and similar technologies to improve your browsing experience, assess website traffic, and customize content. You can adjust your cookie preferences using your browser settings to control how cookies interact with your visit.

Policy Changes

Hyde may revise this Privacy Policy from time to time to align with changes in our practices or legal standards. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Contact Hyde

For inquiries regarding our Privacy Policy or data practices, please reach out to us: