Privacy Practices

Data We Gather

We gather and manage various types of personal information, including:

How We Utilize Your Data

Your personal information serves the following purposes:

• Service Delivery Standards at Hyde Car Hire:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity to ensure compliance with our rental criteria. We facilitate the collection and return of vehicles, while also processing payments and managing any related deposits or charges efficiently.
• Customer Communication (Legitimate Interest and Contractual Obligations):
  • Sending booking confirmations, updates, and essential rental details. Addressing your inquiries and offering customer support. Informing you of any changes to our services or policies.
• Marketing Permissions and Interests:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings.
• Compliance with Legal Standards:
  • Adhering to legal and tax obligations. Protecting against fraud and maintaining service integrity. Addressing disputes and upholding our policies.

Data Sharing Practices

Information Sharing Practices

• Service Partners: Third-party partners assist in providing our services, including payment processors, IT support, and maintenance. They are contractually required to safeguard your information.

We do not share your personal information with third parties for marketing.

4. Secure Data Practices

Hyde employs suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or loss. This encompasses encryption, access controls, secure servers, and frequent security evaluations. Despite these efforts, it is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Storage Policy

Hyde retains your personal information only for the time needed to achieve the purposes for which it was collected. This includes compliance with legal, accounting, and reporting obligations. The duration for which data is held may differ based on the type of information and the specific context in which it is processed.

Your Rights with Hyde

Your rights under UK data protection law:

• Access to Your Information: Obtain a copy of your personal information we maintain.

For any inquiries about your rights, please reach out to us below.

Cookies and Tracking Practices

At Hyde, we utilize cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content to better serve you. You can adjust your cookie preferences directly in your browser settings to control what data is collected during your visit.

Policy Changes

This Privacy Policy may be revised from time to time to address changes in our practices or applicable laws. Any updates will be reflected on this page along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out: